Our full service scope
Full service details
Full service details
• Price negotiation and order placement:
This means you can make use of our secure and binding purchasing contract templates to place the purchase order to the manufacturer. Our PO is set up to regulate all necessary points like buying price, quantity, shipment date, incoterm, product specification, buyer and seller. In addition to this we regulate the contractual obligations and rights of both parties, meaning we nail down penalties on false shipment, late shipment, faulty production or packaging guideline breach.
In addition to this we help you to place the order according to your needs, meaning we negotiate the final price, the final shipment date and production time as well as all affiliated terms like third party inspection or golden sample before mass production.
We then coordinate the signature of the contract from both sides and instruct and inform about deposit payments, balance payments and due diligence time lines accordingly.
• Order monitoring & Merchandising
Once the contract has been signed we follow the production process according to the agreed inspection date and shipment date with the supplier and keep you updated on it. In China you have to follow shipments and be present all the time in the minds of the manufacturers, otherwise they might change your production slot to somebody who causes more turbulence or who pays a higher price. We prevent this from happening.
• Sample arrangement & negotiation (sample costs not included)
We coordinate the manufacturing of the golden seal sample and negotiate its price and the logistics cost to get it to you. In case there is a problem with it we follow that up to make sure no mass production is done before a fully accepted golden seal sample.
• Arrangement of artwork/packaging including photo (packing / photo cost not included)
Once we have the order and your packaging developed we need to get a so called “die cut” of the paper packaging. This is a complete printable surface file that needs to be filled with the relevant design of your brand. We coordinate the blank die cut and its design between you and the supplier. We control that design systems and logics used are similar and understood by both parties (e.g. 4C printing vs. CMYK).
In addition to that we can also offer the service of providing high resolution photos of your product in a timely manner before the mass production gets shipped. This way Amazon listings can be done while the product is at sea or in the air and selling can start immediately since the pictures are already taken in China. The coordination of this service is included in the full service however the photographer fee itself is not.
• Arrangement of Inspection (to be paid separately to 3rd party inspection)
We strongly recommend to conduct a final random inspection after production through a third party. We have contracts with third parties and facilitate discounted rates for inspections to our customer. Our full service includes the coordination of an inspection at the factory with the third party as well as a full briefing of the third party on what needs to be checked. Normally this is a 10 pages A4 document stating your product requirements, information like EAN code, FNSKU, packaging content, packaging printing, general workmanship, etc. We prepare this document for your review and after your confirmation we send it to the third party.
We arrange the inspection at the agreed date in the PO. After that you pay the inspection fee to the third party and we hand over all information. We receive the inspection report and help you interpret it. The final decision on shipment release lies with you.
• Arrangement of Logistics (paid extra to the logistics company)
We have contracted forwarding agents with discounted rates for air and sea shipment. We work with Fedex, DHL, WTC, Panalpina and Schenker. After the order is placed we give you estimations on airfreight and sea shipment of your relevant order door-to-door. You choose the shipment method and we arrange documentation with the factory (e.g. commercial invoices, bill of lading, form A) in order to facilitate a smooth transportation of your goods. We book the ship for you according to the dates agreed.
Once goods are on the way the third party shipping company will send you invoices for freight, customs and duty. Based on our estimations these costs will be known by you in adance.
• Shipment release and after sales service
In case anything goes wrong our full service includes an after sales service after shipment release. This means if you have a claim that you need to pursue with either the shipper (e.g. wet container) or with the producer (e.g. faulty goods), we will help you communicate and negotiate on your behalf here in China.
This means you can make use of our secure and binding purchasing contract templates to place the purchase order to the manufacturer. Our PO is set up to regulate all necessary points like buying price, quantity, shipment date, incoterm, product specification, buyer and seller. In addition to this we regulate the contractual obligations and rights of both parties, meaning we nail down penalties on false shipment, late shipment, faulty production or packaging guideline breach.
In addition to this we help you to place the order according to your needs, meaning we negotiate the final price, the final shipment date and production time as well as all affiliated terms like third party inspection or golden sample before mass production.
We then coordinate the signature of the contract from both sides and instruct and inform about deposit payments, balance payments and due diligence time lines accordingly.
• Order monitoring & Merchandising
Once the contract has been signed we follow the production process according to the agreed inspection date and shipment date with the supplier and keep you updated on it. In China you have to follow shipments and be present all the time in the minds of the manufacturers, otherwise they might change your production slot to somebody who causes more turbulence or who pays a higher price. We prevent this from happening.
• Sample arrangement & negotiation (sample costs not included)
We coordinate the manufacturing of the golden seal sample and negotiate its price and the logistics cost to get it to you. In case there is a problem with it we follow that up to make sure no mass production is done before a fully accepted golden seal sample.
• Arrangement of artwork/packaging including photo (packing / photo cost not included)
Once we have the order and your packaging developed we need to get a so called “die cut” of the paper packaging. This is a complete printable surface file that needs to be filled with the relevant design of your brand. We coordinate the blank die cut and its design between you and the supplier. We control that design systems and logics used are similar and understood by both parties (e.g. 4C printing vs. CMYK).
In addition to that we can also offer the service of providing high resolution photos of your product in a timely manner before the mass production gets shipped. This way Amazon listings can be done while the product is at sea or in the air and selling can start immediately since the pictures are already taken in China. The coordination of this service is included in the full service however the photographer fee itself is not.
• Arrangement of Inspection (to be paid separately to 3rd party inspection)
We strongly recommend to conduct a final random inspection after production through a third party. We have contracts with third parties and facilitate discounted rates for inspections to our customer. Our full service includes the coordination of an inspection at the factory with the third party as well as a full briefing of the third party on what needs to be checked. Normally this is a 10 pages A4 document stating your product requirements, information like EAN code, FNSKU, packaging content, packaging printing, general workmanship, etc. We prepare this document for your review and after your confirmation we send it to the third party.
We arrange the inspection at the agreed date in the PO. After that you pay the inspection fee to the third party and we hand over all information. We receive the inspection report and help you interpret it. The final decision on shipment release lies with you.
• Arrangement of Logistics (paid extra to the logistics company)
We have contracted forwarding agents with discounted rates for air and sea shipment. We work with Fedex, DHL, WTC, Panalpina and Schenker. After the order is placed we give you estimations on airfreight and sea shipment of your relevant order door-to-door. You choose the shipment method and we arrange documentation with the factory (e.g. commercial invoices, bill of lading, form A) in order to facilitate a smooth transportation of your goods. We book the ship for you according to the dates agreed.
Once goods are on the way the third party shipping company will send you invoices for freight, customs and duty. Based on our estimations these costs will be known by you in adance.
• Shipment release and after sales service
In case anything goes wrong our full service includes an after sales service after shipment release. This means if you have a claim that you need to pursue with either the shipper (e.g. wet container) or with the producer (e.g. faulty goods), we will help you communicate and negotiate on your behalf here in China.
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Asia InWest Ltd., Unit F3, 5/F, Mai Luen Ind. Bldg
No.23-31 Kung Yip Street, Kwai Chung, Hong Kong
No.23-31 Kung Yip Street, Kwai Chung, Hong Kong